When it comes to a brand-new car that starts exhibiting major problems right after your car-buy, that’s not just a pain in the ass—it’s potentially expensive-ass problems you’ll have to be dealing with when you thought you’d have shiny, new-car fun for years to come. Thankfully for consumers, the rights of consumers under the Lemon Law in North Carolina can provide you with protection as a car buyer who is left to deal with a troublesome vehicle.
The North Carolina Lemon Law covers new cars that are owned or leased for personal, family, or household use. To be eligible, the vehicle must have a substantial defect that affects use, value or safety, and the manufacturer must have had a reasonable number of attempts to correct it. Ordinarily, that means the same problem has not been fixed after four repair attempts, or that the car has been out of service for 20 total days during the first 24 months or 24,000 miles of use.
The Lemon Law in North Carolina and throughout the United States is a consumer-friendly statute that provides the consumer the right to get a new car or a total refund of the purchase price of the defective vehicle. But achieving success under this law hinges very heavily on effective documentation. It’s important to keep all service visits, repair orders, and correspondence with the dealer or manufacturer.
The truth is, consumers are often reticent to bring a claim because they fear the costs of a lawsuit, but under North Carolina law, if the consumer’s suit turns out to have merit, attorney’s fees are recoverable. It also means there’s not much of a downside to getting professional legal assistance to evaluate your case.
North Carolina’s Lemon Law is a crucial law that helps keep automakers in check and makes certain that auto owners don't end up paying the price for the manufacturer's poor craftsmanship. If your new car has continued to break down — even after you’ve taken it in for multiple repairs — you may have more legal clout than you realize.
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