Friday, October 22, 2021

How does BBB's Auto Line Work?

If you bought or leased a new automobile and later realized it had serious defects that needed to be fixed. Under Lemon Law, you may be entitled to a replacement vehicle or a refund of the purchase or lease price. You have the option to use the Better Business Bureau's (BBB) Auto Line dispute resolution program. It will help you to resolve the issue with your Lemon vehicle.

Here's a basic step BBB's auto line for your lemon law claim.

1 - Contact the BBB. You will have to provide various details related to your vehicle.

2 - BBB will notify you when the information is received. Additional information may be needed, such as a Customer Claim Form or a copy of the car registration.

3 - The manufacturer will receive your claim, and BBB will initiate an investigation.

4 - A manufacturer representative may contact you to discuss a settlement. You can deal directly with the manufacturer. Or you can also contact the BBB to request a Dispute Resolution Specialist.

5 - It is important to understand what remedies you are entitled to under Lemon Law or other statutes. It will help you to evaluate if you should accept the BBB's arbitration decision.

6 - If you are unsatisfied with the settlement offer, you may proceed to arbitration. 

To Conclude

The BBB auto line can be a lengthy and daunting procedure. Call attorneys at Allen Stewart to help file your lemon claim.

To know more about auto lawyers please visit our website: allenstewart.com

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