Dodge has spent decades building a solid reputation for offering a wide range of vehicles that are built for performance and boast bold designs. But examining the Dodge complaints pattern reveals a pattern of similar issues that keep plaguing owners in different models. From the Dodge Journey to the Ram 1500, concerned consumers have gone beyond cosmetic issues and reported potentially dangerous mechanical and safety issues.
Premature brake wear, bad engines and electrical failures are among other problematic issues from Dodge. For example, the Dodge Journey has increasingly been mentioned due to recurring brake and rotor problems that arise long before estimated maintenance periods. The Ram 1500, for its part, has been planned for dashboard cracking and detonating the engine light at a rate that dealers have trouble keeping up with.
What’s even more troubling about these Dodge complaints is the randomness in how they’re solved. Certain customers say they have been passed back and forth between dealerships and corporate customer service, and have yet to find a solution. Others vent about their warranty getting denied, especially when problems seem to be covered. This let-me-off-the-hook attitude provoked dozens of online forums and even lawsuits directed at making the brand take responsibility.
With all these worries, Dodge still comes out with a new model and, new design. That said, the number and type of Dodge complaints indicate long-term reliability remains a sticking point. This makes it even more important for prospective buyers to research the particular model year and read owner reviews before buying.
Ultimately, complaints provide a reminder that while performance and design may attract new converts, build quality and customer service win over new converts. For a marque with a heritage as rich as Bentley, facing up to these issues may well be the route to regaining trust in the journey ahead.
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